What to Expect During Our Hiring Process

At CarData, Inc., we want our hiring process to be straightforward, efficient and transparent.

Our goal isn’t just to determine whether you’re a good fit for CarData — we also want to give you enough information about the position, expectations and our company to decide whether CarData is the right fit for you.

Our Process at a Glance

  • Application
  • →
  • AI Phone Screening
  • →
  • Photo Submission
  • →
  • 1-Way Video Interview
  • →
  • Hiring Manager Call
  • →
  • Shadow Day
  • →
  • Decision

Here’s what you can expect after applying:

1Submit Your Application

It starts with your application.

Once we receive your application, you’ll receive a text message from our AI Screening Assistant with instructions for the next step.

Before you submit

Please make sure the phone number on your application is accurate so we can reach you.

2Complete Your AI Screening Phone Call

The next step is a short AI Screening Phone Call.

You’ll answer questions related to the position, your availability and some of the basic requirements of the job.

This allows us to learn a little more about you while also making the hiring process faster — no waiting several days just to complete an initial screening.

Right after your call, you’ll receive a text message from our AI Screening Assistant with a link to your 1-Way Video Interview. Hold on to it — you’ll use it after you complete your photo set.

3Complete Your Photo Set

Because photography is an important part of what we do, we want to see how well you can follow our photography instructions before your in-person interview.

You’ll visit work4cardata.com/photos

There you’ll find detailed instructions and examples showing you exactly how to take five photos of a vehicle using your phone.

You do not need professional photography equipment or previous automotive photography experience. We’re primarily looking at your ability to:

  • Follow instructions
  • Pay attention to detail
  • Properly frame a vehicle
  • Use your phone’s camera
  • Replicate the examples we provide

Once you’ve completed the five photos, submit them according to the instructions on the page for our team to review. Then, move on to your 1-Way Video Interview.

4Complete Your 1-Way Video Interview

After submitting your photo set, use the link texted to you by our AI Screening Assistant to complete your 1-Way Video Interview.

You’ll record your answers to a few questions on your own time — no scheduling needed.

This gives us a chance to see and hear from you before a conversation with our Hiring Manager.

Can’t find the link?

Look for the text message from our AI Screening Assistant, sent right after your AI Screening Phone Call.

5Schedule Your Hiring Manager Phone Call

After your 1-Way Video Interview has been reviewed, we may reach out to schedule a phone call with one of our Hiring Managers.

This conversation gives us an opportunity to learn more about you beyond the initial screening.

It also gives you an opportunity to speak with an actual member of the CarData team before deciding whether you’d like to continue in the process.

6Speak With Our Hiring Manager

During your phone interview, our Hiring Manager will:

  • Confirm the details of the position
  • Review the schedule and territory
  • Discuss compensation and job expectations
  • Go over the photos you submitted
  • Learn more about you
  • Answer any questions you have about CarData or the position

We want you to understand what the job actually looks like before moving forward.

If both sides would like to continue, the Hiring Manager will schedule your In-Person Interview / Shadow Day.

7Schedule Your In-Person Interview / “Shadow Day”

Unlike a traditional interview where you sit across a desk answering questions, we want you to actually see the job.

Your Hiring Manager will coordinate a date and location for you to meet with one of our Local Managers for what we call a Shadow Day.

You’ll receive the details you need before your scheduled day, including where to meet and who you’ll be meeting.

Shadow Days Are Paid

We do not expect applicants to participate in a working-style interview for free.

If you’re asked to participate in a Shadow Day, you will be paid according to the Shadow Day compensation communicated to you during the hiring process.

Read the Full Shadow Day Process →

8Meet Your Local Manager & Experience the Job

Your Shadow Day is your In-Person Interview.

You’ll meet the Local Manager responsible for the market where you would be working and get an up-close look at what CarData does every day.

Instead of us simply describing the position, you’ll have an opportunity to see the work firsthand.

This gives our Local Manager an opportunity to evaluate things like:

  • Reliability and punctuality
  • Communication
  • Attention to detail
  • Ability to follow directions
  • Comfort working around vehicles and dealerships
  • Ability to learn our processes
  • Overall fit with the CarData team

Just as importantly, it gives you the opportunity to decide:

“Is this a job I can see myself doing?”

You Are Free to Leave at Any Time

A Shadow Day is not a commitment to remain for the entire day.

If you arrive and decide after five minutes that the position isn’t for you, you’re free to leave. If you enjoy what you’re seeing and both you and the Local Manager want to continue, you may spend the entire day together.

The same applies from our side. The purpose of the Shadow Day is for both CarData and the applicant to evaluate the fit in a real-world environment.

What Happens Around Noon?

By approximately 12:00 PM, your Local Manager will normally let you know whether they’d like you to continue shadowing for the remainder of the day.

If the Local Manager decides they have seen enough to make a decision, your Shadow Day may end at that point.

If you’re asked to stay and continue, that’s a positive sign — but it does not guarantee that a job offer will be made.

9The Decision Process

One important thing to understand about CarData’s hiring process is that one Shadow Day does not necessarily result in an immediate hiring decision.

Our Local Managers have discretion over how many Shadow Days they would like an applicant to complete before deciding whether to recommend them for a position.

You May Be Asked to Return

If you’re invited back for a second Shadow Day, that’s a good sign. It means the Local Manager believes you may be a good fit and would like additional time with you before making a final decision.

You may also be asked to return for additional Shadow Days beyond the second one. There is no predetermined number of Shadow Days required for every applicant.

Some decisions can be made quickly. Other applicants may need additional time working alongside the Local Manager so both sides can become comfortable with the decision.

We’ve had situations where applicants have completed as many as 10 Shadow Days before receiving a job offer.

Each Local Manager has control over how many Shadow Days they believe are appropriate based on the applicant, position and needs of their market.

Every Shadow Day you are asked to attend is paid. We want to be very clear about that: we’re not asking applicants to repeatedly work for CarData for free while waiting for a hiring decision.

How Will I Know If I’m Moving Forward?

Your Local Manager will communicate with you during the Shadow Day about what happens next.

If they would like you to return for another Shadow Day, they’ll let you know.

If you’re told that you’ll be contacted only if selected to continue, you should assume the process has ended if you don’t hear back from us.

We want applicants to understand this upfront rather than waiting and wondering whether another step is coming.

When a Final Decision Is Made

Once the Local Manager believes they’ve seen enough to make a decision, they’ll determine whether they believe you’re a good fit for the position.

If we decide to move forward, we’ll contact you regarding the next steps in the hiring and onboarding process.

Completing a Shadow Day — or even multiple Shadow Days — does not guarantee employment.

The purpose of the process is to give both sides enough real-world experience with each other to make a confident decision.

Why Do We Have This Process?

Our Field Team is the foundation of CarData.

Our team members work independently, represent CarData inside our dealership partners’ businesses and are trusted around millions of dollars worth of vehicle inventory every day. That’s why we take hiring seriously.

At the same time, we don’t believe applicants should accept a position without understanding what they’re actually getting into.

  • You should know what the work looks like.
  • You should know what the pace is like.
  • You should meet the manager you’ll actually be working with.
  • And your manager should have enough time with you to determine whether they believe you’ll be successful.

Our process is designed to give CarData and the applicant enough information to make a good decision.

  • Application
  • →
  • AI Phone Screening
  • →
  • Photo Submission
  • →
  • 1-Way Video Interview
  • →
  • Hiring Manager Call
  • →
  • Shadow Day
  • →
  • Decision

We’d rather take the time to find the right fit than simply fill a position.

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